Terms and Conditions
1. Quote Validity and Revision
• The provided quote is valid for 15 days from the issue date. After this period, the
quote is subject to revision due to changes in material costs, labor, or other relevant factors.
• Once accepted, the quote is final and non-negotiable.
2. Changes During Restoration
• Upon receiving your furniture, I may suggest modifications to enhance the final
result. These suggestions will be made in writing, and your explicit approval will be required
before proceeding.
• If no response is received within 48 hours, the proposed changes will be
considered approved.
• Any changes requested after the initial approval may incur additional charges, if
feasible.
3. Payment Terms
• A non-refundable 50% advance payment is required to start the work. Payments
can be made via cash, bank transfer, Zelle, or Venmo. The advance must be received before
work begins.
• The remaining 50% balance is due upon project completion, before the furniture
is collected or delivered.
• Delayed payments will result in work suspension, and the furniture will not be
released until full payment is made.
• For bank transfers, payments must be completed 5 business days prior to
delivery to avoid delays. Any banking or payment delays are the client’s responsibility.
4. Transportation
• Transportation costs are not included in the quote. Clients are responsible for
arranging and covering the cost of transporting furniture to and from the JustRestore workshop.
• If transportation is arranged by JustRestore, costs will vary based on location and
furniture type. Confirmation of transportation must be provided in writing before work begins.
• JustRestore is not affiliated with any moving companies and is not liable for
damage during transportation. Any issues must be reported immediately upon receipt. Repairs
for such damage will incur additional costs, subject to availability.
5. Restoration Process
• Progress photos will be shared at key stages, requiring client review and
approval within 48 hours. Failure to respond will result in work proceeding as planned.
• Any additional changes requested after restoration has started are subject to
approval and will incur extra charges.
• Chalk Paint is exclusively used for all restorations, offering a VOC-free, odorless,
and non-toxic finish. However, all furniture is hand-painted, and factory-like finishes are not achievable. This adds to the character and appeal of the craftsmanship of the furniture. No two
furniture items will ever be the same and therefore your furniture is unique and one of a kind.
• Structural repairs or major woodwork are not provided. If clients would like to
have woodwork or structural fixes done to their furniture, they can use external carpenters for
this purpose. If clients wish JustRestore to facilitate these repairs, this can be done at the
workshop at an extra cost via external carpenters, and JustRestore is not liable for how the
carpenters fix the furniture.
• Minor scratches or surface imperfections may be addressed, but structural
damage, severe chips, or repairs beyond surface touch-ups will incur extra costs or may be
declined.
6. Color Selection
• Clients must select colors from the available Chalk Paint range. Please note,
colors may vary slightly based on lighting, type and material of furniture, or environmental
factors.
• Once confirmed, color selection is final. Any changes after work begins will incur
additional charges and may delay completion.
7. Liability
• JustRestore is not responsible for damage, loss, or defects occurring during
transportation.
• Dissatisfaction with the final appearance after project approval will not constitute
grounds for liability.
8. Cancellations & Refunds
• Advance payments are non-refundable.
• If the project is canceled after work begins, the client is responsible for all costs
incurred up to that point, including labor, materials, and transportation.
• Refunds are not provided once work has commenced.
9. Confidentiality
At JustRestore, we value your privacy and respect your personal information. All contact details
provided will remain private and will not be disclosed to any third parties. Your information is
only used to communicate with you about your projects, workshops, or inquiries. We are
committed to ensuring that your personal data is kept secure and confidential.